FAQ

MEMBERSHIP

How do I become a BREB Member?

Does BREB have the same MLS® as TREB?

If I join BREB can I still do business in Toronto or else where?

Do I have to participate in BREB's Term Life Insurance Policy?

What is BREB’ s fiscal year?

How do I enroll for Top Producer®

Why do I have to pay to join OREA & CREA when I join BREB?

What is BREB's role in Organized Real Estate?

What is the role of CREA in Organized Real Estate?

What is the role of OREA in Organized Real Estate?

ACCOUNTING & WOLFCONNECT

Are Board fees monthly or annual?

I’m a BREB Member; what are my payment options?

How do I log onto my BREB profile and view invoices on Wolfconnect?

When are BREB invoices created and payments due?

What do I do if I forget my password to Wolf Connect?

If I terminate my membership, must I pay for the remainder of the year?

I’m a BREB Member; how do I order store items online?

Wolfconnect."Store""Add to Cart"

MLS® & INTERBOARDING

What is Interboarding?

How much does it cost to interboard my listing?

Please click to download a list of interboard fees. 

I would like to interboard my listing with another Board. Who do I contact?

Where do I find a Data Form for other Boards?

How can I change or put my photo on Stratus™ and realtor.ca?

How do I get my listing featured in the Home of the Week?

When are Agent Open Houses?

Where can I find Training Resources for New Stratus?

Real Estate Glossary

DOWNLOAD

PROFESSIONAL DEVELOPMENT COURSES

I’m a BREB Member; how do I register/view courses?

What are the requirements for Continuing Education?

On August 1, 2013 the Real Estate Council of Ontario (RECO) introduced a new online mandatory continuing education program that provides significant benefits to registrants, and the real estate buyers and sellers who look to them for guidance.

To log into the program visit MyWeb and click on Continuing Education.

Benefits of the new mandatory continuing education program:

  • Course content focused on consumer protection, regulatory matters and current industry issues.
  • More convenient access – anytime from anywhere and at any pace.
  • $44 fee per registration cycle for complete access to all course content.
  • Track progress via MyWeb.
  • Easy-to-use online program built on cutting-edge learning technology.
  • Audio and visual content, interactive elements and real-life scenarios that make it relevant to day to day activities.
  • Online tools and guides that registrants can use after courses are completed.
  • A two-year transition period that will allow registrants to choose between the original program or the new program for their next registration renewal.

Following the two-year transition, third-party education providers will still play a crucial role. The new program will focus on consumer protection, regulatory matters and current industry issues. Registrants will continue to look to third-party education providers for high-quality education that is beyond the scope of the new mandatory continuing education program, much as they did before RECO implemented continuing education in 2000.
Program structure

Mandatory Update Course

  • Residential or Commercial versions
  • Four modules within each course
    • Focus on regulatory compliance

 

Electives

  • Smaller targeted courses
  • Multiple topics of interest to all registrants
  • Two required for each 2-year cycle
    • Able to take more than required two electives
    • Able to take any elective of interest

With the launch of the new online mandatory continuing education program, OREA no longer provides the 6-credit RECO Update Course. However, registrants can still take advantage of the elective credit portion of the original program until July 31, 2015. Registrants who require a RECO Real Estate Update Course to complete either the original or new continuing education program after July 31, 2013 will need to complete the online version via MyWeb.

ARBITRATION

1. How and where do I submit my claim?

In order for your claim to be processed, we request completion of the following:

1.     Completed Claim Form  (by Principal Broker)

2.     Payment of the requisite filing fee (in the form of a Company cheque)

3.     Statement of Facts

4.     Any further supporting documentation you feel is relevant which may include: buyer representation agreements, signed affidavits (witness statements), copies of listings, confirmation of co-operation, phone records, etc.

A completed claim must be submitted to BREB no later than ninety (90) days from the closing date of the property in question. All documentation should be sent to: 
Brampton Real Estate Board 
Attn: Arbitration and Professional Standards 
60 Gillingham Dr., Suite 401, Brampton, ON, L6x 0Z9

2. Who can file an Arbitration claim?

Arbitration claims deal with Brokerage-to-Brokerage commission disputes.  As such, bREB will only accept an arbitration claim submitted by the Principal Broker of Record.  Unless accompanied by an authorization letter, department staff will only accept documents or telephone inquiries from the Principal Broker of Record.  All other communication will be returned.

3. Will BREB deal with any claim against one or more of its Members?

BREB will review all written claims that it receives, but must first establish whether it has jurisdiction to accept the claim. Is the claim against a BREB Member? Is there a claim for commission? Have all documents (statement of facts, filing fee, supporting documents) been received within 90 days of the closing?

4. Does it cost me any money to file a claim?

Yes.  A filing fee in the form of a Company cheque, in the amount of 5% of the amount being claimed or the sum of $500.00 (whichever is greater) to a maximum of $1,500.00, plus HST.

5. Will the filing fee be returned?

The filing fee will be refunded if the dispute is settled at any time prior to or at the Hearing. The filing fee will be retained by BREB if the dispute proceeds to a Hearing.  However, if the claimant substantiates their claim, the Respondent will reimburse the claimant for the filing fee.

6. Can I still file a claim after the ninety (90) days have expired?

Yes.  A "Motion" must be filed outlining the reasons for the late filing and requesting the time period to file a claim be extended.

7. After a claim is filed, what happens?

BREB provides a copy of your letter of claim to the Member in which the claim is against (Respondent) and requests a written response to be submitted within fourteen (14) business days of the date of BREB's letter.

8. What should my response contain?

There is no standard format for filing a response. A response must include a statement outlining your position and any supporting documents in which you intend to rely upon.  
Such documents may include: buyer representation agreements, signed affidavits (witness statements), copies of listings, confirmation of co-operation, phone records, etc. 
Unless accompanied by an authorization letter, department staff will only accept documents or telephone inquiries from the Principal Broker of Record.  All other communication will be returned.

9. Will I be able to see the Member's response to my complaint?

Yes.  BREB will provide you with a copy soon after the original is received.  BREB will also provide you with the name of the mediator assigned to the file.

10. Is mediation mandatory?

No. Mediation is voluntary, however it's recommended.

11. What is Mediation?

Mediation is an informal process in which the parties involved in a dispute meet with a neutral third party (the Mediator) and discuss what happened, and how they would like to see the situation resolved. All parties involved in the dispute need to agree to participate because mediation is a voluntary process. Mediations are not evidentiary proceedings and the Mediator will not be making any determinations regarding the case.

12. Can I bring a Witness to Mediation?

When considering bringing an additional party into the mediation process, remember that all parties must agree to the presence of individuals that are not directly involved in the dispute (that is, any person other than the salesperson involved in the transaction). The Mediator or a department staff member can walk you through this process

13. Can I bring a Lawyer to Mediation?

Yes, provided 14 days advance notice is given to the Board.

14. What happens if we do not settle at mediation?

In the event that the parties are unable to negotiate a settlement, a hearing will be scheduled.

15. What is the difference between Mediation and Arbitration?

In Arbitration, a neutral third party (the Arbitrator Panel) hears both sides of the dispute and renders a final decision in favor of one party or the other. Arbitration decisions are binding. 

16. Can I bring a Witness or a lawyer to an Arbitration Hearing?

Parties are able bring witnesses, provided BREB received written notice of the witness(es) name, address, and telephone number, within fourteen (14) days of the Hearing date. Parties are able to bring a lawyer provided BREB receives written notice within fourteen (14) days of the scheduled Hearing date.

17. How long does the Arbitration process take?

There is no set time period.  It is BREB's intent to deal with all claims in a timely manner to ensure that our Member's interest is properly served. 

18. Short-Fall of Commission and Arbitration

A commission short-fall occurs when the listing Brokerage has failed to pay the co-operating Brokerage the amount as stated on the MLS® System or in the Confirmation of Co-operation. 
Should an arbitration claim be filed?

YES if
• Co-operating Brokerage has contacted the listing Brokerage with respect to taking action against the seller; and 
• 30 days has passed and the listing Brokerage has not indicated that they will: 
• Make full payment; or 
     • Share the costs to pursue action against the Seller; or  
     • Grant permission for the co-operating Brokerage to pursue a claim against the Seller. 
NO
• Listing Brokerage has authorized the co-operating Brokerage permission to commence action against the Seller; or 
• Listing Brokerage has provided documentary evidence that action has been commenced.